This Privacy Policy explains how StrimlyTV ("we", "us") collects, uses, and protects information when you visit our website or use our IPTV streaming service ("Service").
1. Information We Collect
We collect information you provide directly, such as your name and contact details when you reach out via WhatsApp to subscribe or request support. We may also collect limited technical data, such as device type and browser information, to ensure the Service functions correctly across platforms.
2. How We Use Your Information
- To process subscription requests and activate your access to the Service.
- To respond to support inquiries and provide customer assistance.
- To improve the performance, security, and usability of our website.
- To send you service-related updates when necessary.
3. How We Share Your Information
We do not sell your personal information. We may share limited data with trusted third-party providers strictly to operate the Service (for example, payment processing or messaging platforms like WhatsApp), and only to the extent necessary for them to perform their function.
4. Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences and understand how visitors use the site. You can control cookie behavior through your browser settings.
5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.
6. Data Retention
We retain personal information only as long as necessary to provide the Service and fulfil the purposes described in this policy, or as required by law.
7. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us via WhatsApp through our Contact page.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy, please reach out to us via WhatsApp through our Contact page.